SCENTSY FAQ'S

SCENTSY FAQ'S

What is Scentsy Fragrance?

Scentsy Fragrance is a Scentsy Family brand that offers a variety of home and personal fragrance products.

What products does Scentsy Fragrance sell?

Scentsy Fragrance offers a variety of home and personal fragrance products, including scented wickless candles and decorative ceramic warmers, which together provide a safer alternative to burning wicked candles.

What are wickless candles?

A wickless candle is a highly fragrant wax bar that is warmed to release fragrance into the air. Because the wax is gently warmed rather than burned, it can hold more fragrance oil than a traditional candle. And, because there is no flame, there is no smoke, soot, or lead. Scentsy wickless candles are a safer alternative to traditional candles.

How is the wax warmed?

Scentsy’s beautiful warmers house a low-watt light bulb that slowly melts the Scentsy candle bar, filling your home with one of more than 80 distinctive and long-lasting scents.

The combination of a Scentsy warmer with a Scentsy Bar is known as a Scentsy System.

What temperature does the wax melt at?

Scentsy Bars in Scentsy warmers melt at 125 degrees Fahrenheit – the temperature of a typical paraffin cosmetic dip.

What and Where are Scentsy products made?

Designed by Scentsy and manufactured in facilities in China to Scentsy specifications, each warmer is made of high-quality ceramic and porcelain. China is one of the best in the world at ceramic manufacturing. The video, Rocks to Warmers, provides detailed information on the manufacturing process.

Can I buy Scentsy in a retail location?

No. Scentsy is a direct selling company with a sales force — known as Independent Scentsy Consultants — that sells our products through home parties, open houses, fairs and trade shows, and fundraisers. Scentsy products are perfect for sharing in a fun and friendly party environment!

Does Scentsy have a catalog of products?    

Yes. Each year, Scentsy releases two new catalogs — one in March for the Spring/Summer season and one in September for the Fall/Winter season. Visit your Scentsy Consultant to receive your own catalog, view it online, or download a PDF version from our website by visiting the Our Products link at the top of this page.

How can I buy Scentsy products?

To place an order or host a party, contact your local Independent Scentsy Consultant. If you don’t yet have a Consultant, click the Buy Scentsy link at the top of this page and follow the directions to find a Consultant near you.

Our favorite way to buy Scentsy is by hosting a party! When you host a party, you have a chance to experience and share over 80 unique fragrances and dozens of warmers, all while you have a great time with your friends and family! Hosting is easy, and the best part is you can earn free and half-price products while you’re having fun! Contact your Consultant to learn more about how to enjoy this wonderful experience.

What makes Scentsy warmers different from other candles?

The type of wax used allows Scentsy Bars to hold more fragrance oils, resulting in a better fragrance “throw.” The amount of fragrance load for Scentsy wickless candles is about 15% oil compared with 5% for regular wicked candles. Additionally, Scentsy Bars are safer than wicked candles because no flame is required for the wax to melt or to release the fragrance.

What is a Scentsy Bar and where is it made?    

A Scentsy Bar is a small block of fragrant wax that comes in eight break-apart sections. Using a high-quality, custom paraffin wax blend selected for its superior scent loading capability; melting point and firmness, Scentsy Bars produce some of the most vibrant fragrances possible. Scentsy manufactures all wax products at its headquarters in Meridian, Idaho.

What kind of fragrance oils does Scentsy use in its products?

Scentsy uses both synthetic and naturally derived fragrances oils to achieve the highest quality and longest-lasting candle bar. Scentsy chooses to use synthetic oils for several reasons including the following:

   -When using natural oils results in unrestrained use of limited or endangered natural resources.

   -When it isn’t possible to derive the natural oils from nature. For example, synthetic oil is necessary to reproduce  muget (aka Lilly of the Valley) because fragrance can’t be extracted from this flower through typical extraction -  methods.

   -When it is cost prohibitive to acquire natural oils and would preclude Scentsy from offering particular fragrances  without increasing the price for customers.

Do Scentsy Bars contain harmful phthalates?

Scentsy Bars do not contain or release harmful phthalates.  However, a small percentage of Scentsy Bar fragrances contain  extremely low levels of non-harmful diethyl phthalate (DEP) which  is commonly used in fragrances to help blend ingredients and to make fragrances last longer. DEP is thoroughly tested and is consistently regarded as safe for use in fragrance by several government bodies including the U.S. Environmental Protection Agency and the European Union Scientific Committee on Consumer Products (SCCP). Scentsy follows all safety standards regulating the use of DEP set by the International Fragrance Association (IFRA). DEP has a reputation for creating suspicious byproducts when burned, but because Scentsy Bars are melted, not burned, the combustion that causes such byproducts doesn’t occur.

For more information, email me!!